Dojo Academy 30-Day Money-Back Guarantee Terms

We at Dojo Academy are committed to providing a high-quality educational experience for all our students. We understand that enrolling in our certification program is a significant investment of both time and money. That's why we offer a 30-Day Money-Back Guarantee to ensure your satisfaction.

Eligibility

• Initial Period: The guarantee is valid for 30 days from your initial payment for the course.

• First-Time Enrollment: This guarantee is only applicable to students enrolling in the program for the first time.

• Active Participation: To be eligible for a refund, you must have completed at least three course modules and any associated assignments.

Exclusions

• Repeat Enrollments: Students who have previously enrolled and then re-enrolled are not eligible.

• Violation of Code of Conduct: Students who have violated Dojo Academy's Code of Conduct will not be eligible for a refund.

• Third-Party Fees: Any fees related to third-party services, such as examination fees, are not refundable.

How to Request a Refund

• Written Request: Send an email to support@dojo.academy with the subject line "30-Day Money-Back Guarantee Request."

• Reason for Refund: In the email, please briefly explain why you are requesting a refund. This helps us improve our program.

• Verification: Our team will verify your eligibility and initiate the refund process after receiving your request.

Refund Process

• Timeframe: Once your eligibility is confirmed, the refund will be processed within 5-7 business days.

• Method: The refund will be issued to the original payment method used during enrollment.

Changes to this Policy

• Dojo Academy reserves the right to update or modify this policy at any time. Any changes will be posted on our website and effective immediately upon posting.

By enrolling in Dojo Academy, you agree to these 30-day Money-back Guarantee Terms.

For any questions or clarifications, please contact support@dojo.academy.